Diversity competence: cultures don’t meet, people do
Auteur :
Hoffman, Dr Edwin / Verdooren, Arjan
Éditeur :
CABI Publishing
ISBN :
9781789242409
Date de publication :
28 févr. 2019
Dimensions :
24,0 x 17,2 x 1,9 cm
Poids :
745 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
In this book, interpersonal communication forms the point of departure. The authors describe what diversity competence entails: which processes and skills are relevant in a 'superdiverse' world. They demonstrate how the TOPOI model offers an inclusive approach to analysing and addressing potential miscommunication.