Power of customer experience, the: how to use customer-centricity to drive sales and profitability
Auteur :
Newman, Martin
Éditeur :
Kogan Page Ltd
ISBN :
9781789667875
Date de publication :
3 mai 2021
Dimensions :
23,5 x 15,5 x 1,5 cm
Poids :
400 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.