Operations management in the hospitality industry
Éditeur :
Emerald Publishing Limited
ISBN :
9781838675424
Date de publication :
10 juin 2021
Dimensions :
22,9 x 15,2 x 2,0 cm
Poids :
518 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.