Communication skills for working with children and young people: introducing social pedagogy
Auteur :
Petrie, Pat
Éditeur :
Jessica Kingsley Publishers
ISBN :
9781849051378
Date de publication :
15 avr. 2011
Dimensions :
22,8 x 15,2 x 1,4 cm
Poids :
280 g
Format :
Trade paperback (UK)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This practical guide identifies the child and their relationship with the adult as the basis upon which real communication can be made. Topics covered include non-verbal communication, attentive listening, empathy, the part played by questions, working constructively with conflict and criticism, and communicating in groups.