Measuring library performance: principles and techniques
Auteur :
Brophy, Peter
Éditeur :
Facet Publishing
ISBN :
9781856045933
Date de publication :
20 nov. 2006
Dimensions :
23,8 x 16,4 x 2,1 cm
Poids :
256 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Provide an account of thinking and research on the evaluation of library services. Illustrated throughout with examples across the different library sectors, this book is structured to focus on the intended service user, then to look at service management and the building blocks of services, and finally to draw together these strands.