Virtual reference service: from competencies to assessment
Éditeur :
Facet Publishing
ISBN :
9781856046381
Date de publication :
20 janv. 2008
Dimensions :
22,7 x 15,4 x 1,7 cm
Poids :
162 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Discusses the building of consortia, motivational and coaching techniques for staff, instant messaging options, the creation of subject-specific taxonomies, how to improve interpersonal communications, methods of assessment and much more. This book introduces the core competencies and standards of the Digital Reference Education Initiative.