How to give your users the lis services they want
Auteur :
Pantry, Sheila / Griffiths, Peter
Éditeur :
Facet Publishing
ISBN :
9781856046725
Date de publication :
1 nov. 2009
Dimensions :
23,4 x 16,4 x 1,2 cm
Poids :
146 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
With the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. This text helps in understanding users of the services - the what, why, where, when, how and who.