Seven deadly skills of communicating, the
Auteur :
Jay, Ros
Éditeur :
Cengage Learning EMEA
ISBN :
9781861523730
Date de publication :
5 nov. 1998
Dimensions :
1,0 x 15,4 x 23,3 cm
Poids :
250 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Effective communication increases both motivation and productivity. This book looks at the skills and techniques involved including developing a corporate personality, written and verbal communication and coping with crisis. It offers tips and guidelines that can help managers to identify which method is the most appropriate in each circumstance.