Business focused it and service excellence
Auteur :
Miller, David
Éditeur :
Miller, David
ISBN :
9781902505886
Date de publication :
1 mai 2008
Dimensions :
24,6 x 17,2 x 1,2 cm
Poids :
411 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
A revolutionary, new service excellence model that creates more accurate alignment between service providers and business customers. IT remains crucial to the ongoing success of most businesses, and David Miller's new model helps service providers gain a clear understanding of the businesses they seek to serve.