Building agreement
Auteur :
Shapiro, Daniel / Fisher, Roger
Éditeur :
Cornerstone
ISBN :
9781905211081
Date de publication :
7 juin 2007
Dimensions :
19,6 x 12,9 x 1,6 cm
Poids :
183 g
Format :
B-format paperback
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Shows you how to control the five 'core concerns' that motivate people: Express appreciation for what others think, feel or do; Build affiliation and turn an adversary into a colleague; Respect autonomy in others and gain autonomy in return; Acknowledge status and simultaneously establish your own worth; and Choose a fulfilling role.