Conversational intelligence: how great leaders build trust and get extraordinary results
Auteur :
Glaser, Judith
Éditeur :
Taylor & Francis Inc
ISBN :
9781937134679
Date de publication :
1 oct. 2013
Dimensions :
22,9 x 15,2 cm
Poids :
480 g
Langue :
Anglais
Pays d'origine :
USA
The key to success in life and business is to become a master at Conversational Intelligence. Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment.