Social customer relationship management: fundamentals, applications, technologies
Auteur :
Alt, Rainer / Reinhold, Olaf
Éditeur :
Springer Nature Switzerland AG
ISBN :
9783030233457
Date de publication :
13 sept. 2020
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Suisse
Social media has received considerable attention, and many potential benefits, as well as concerns, are now being discussed.