Exploring service science: 10th international conference, iess 2020, porto, portugal, february 5–7, 2020, proceedings
Éditeur :
Springer Nature Switzerland AG
ISBN :
9783030387235
Date de publication :
7 janv. 2020
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Suisse
This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.