Service design capabilities
Auteur :
Morelli, Nicola / de Götzen, Amalia / Simeone, Luca
Éditeur :
Springer Nature Switzerland AG
ISBN :
9783030562847
Date de publication :
18 sept. 2020
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Suisse
This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes.