Anthropology of services, an: toward a practice approach to designing services
Auteur :
Blomberg, Jeanette / Darrah, Chuck
Éditeur :
Springer International Publishing AG
ISBN :
9783031010811
Date de publication :
25 févr. 2015
Dimensions :
23,5 x 19,1 cm
Langue :
Anglais
Pays d'origine :
Suisse
Table of Contents: Preface / Acknowledgments / Getting Started / From Services to Service Worlds / The Human Condition / Service Concepts / Design and its Limits / Service Design / An anthropology of Services / References / Author Biographies