Innovative priority mechanisms in service operations: theory and applications
Auteur :
Cui, Shiliang / Wang, Zhongbin / Yang, Luyi
Éditeur :
Springer International Publishing AG
ISBN :
9783031308406
Date de publication :
24 juin 2023
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Suisse
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy.