Smart service innovation: an ecosystem perspective on organization, design, and assessment
Auteur :
Anke, Jürgen
Éditeur :
Springer International Publishing AG
ISBN :
9783031437694
Date de publication :
29 oct. 2023
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Suisse
This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods.