Library user metaphors and services: how librarians look at their users
Auteur :
Johannsen, Carl Gustav
Éditeur :
De Gruyter
ISBN :
9783110419658
Date de publication :
11 sept. 2015
Dimensions :
23,0 x 15,5 cm
Poids :
387 g
Langue :
Anglais
Pays d'origine :
Allemagne
Over the years, the library profession has used different metaphors to characterise their users, such as the user as a citizen, a client, a customer, a guest, and a partner. This book is about the background and distribution of those metaphorical descriptions and how they have influenced services in libraries.