Action-based quality management: strategy and tools for continuous improvement
Éditeur :
Springer International Publishing AG
ISBN :
9783319064529
Date de publication :
2 juil. 2014
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Suisse
Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies.