Measuring quality: performance measurement in libraries. 2nd revised edition
Auteur :
Poll, Roswitha / te Boekhorst, Peter
Éditeur :
De Gruyter
ISBN :
9783598220333
Date de publication :
14 août 2007
Dimensions :
21,0 x 14,8 cm
Poids :
495 g
Langue :
Anglais
Pays d'origine :
Allemagne
Gives practical help by showing examples of possible results for each indicator. This handbook is useful as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.