Performance measurement with the balanced scorecard: a practical approach to implementation within smes
Auteur :
Biazzo, Stefano / Garengo, Patrizia
Éditeur :
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
ISBN :
9783642247606
Date de publication :
5 janv. 2012
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Allemagne
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors?