Capabilities for data-driven service innovation
Auteur :
Schymanietz, Martin
Éditeur :
Springer Fachmedien Wiesbaden
ISBN :
9783658316907
Date de publication :
1 oct. 2020
Dimensions :
21,0 x 14,8 cm
Langue :
Anglais
Pays d'origine :
Allemagne
Martin Schymanietz explores dynamic capabilities that help organizations to cope with the challenges and chances of the utilization of data for service provision. Data-driven service innovation provides a fruitful pathway for organizations to extend their current offerings, deepen customer relationships and increase revenues.