Communicating and organizing in complex operational situations: an empirical study of communication structures in staff work
Auteur :
Celikler, Jana M.
Éditeur :
Springer Fachmedien Wiesbaden
ISBN :
9783658489540
Date de publication :
26 août 2025
Dimensions :
21,0 x 14,8 cm
Langue :
Anglais
Pays d'origine :
Allemagne
Based on a conversation analysis of 45 situation briefings, which the author documented through participant observation, she develops a phase model that represents the individual phases in the communication process of a situation briefing, taking into account phase-specific communication patterns.