Driving innovation in service organisations: a study in the german airport industry
Auteur :
Scheler, Jessica
Éditeur :
Springer Fachmedien Wiesbaden
ISBN :
9783834934062
Date de publication :
16 juil. 2012
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Allemagne
With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering.