Service innovation: novel ways of creating value in actor systems
Éditeur :
Springer Verlag, Japan
ISBN :
9784431566366
Date de publication :
7 juin 2018
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Japon
This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research.