This is service design thinking. basics - tools - cases
Auteur :
Stickdorn, Marc
Éditeur :
BIS Publishers B.V.
ISBN :
9789063692797
Date de publication :
3 févr. 2014
Dimensions :
17,7 x 23,4 cm
Langue :
Anglais
Pays d'origine :
Nederlands
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book.