Service science: design for scaling and transformation
Auteur :
Hsu, Cheng K
Éditeur :
World Scientific Publishing Co Pte Ltd
ISBN :
9789812836762
Date de publication :
18 févr. 2009
Langue :
Anglais
Pays d'origine :
Singapour
Addresses questions such as, What is the big story about service? What are the main research problems in service? What does a connected world mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? And, how to unite Cyberspace wilt physical space?