Future of service post-covid-19 pandemic, volume 1, the: rapid adoption of digital service technology
Éditeur :
Springer Verlag, Singapore
ISBN :
9789813341258
Date de publication :
9 févr. 2021
Dimensions :
23,5 x 15,5 cm
Langue :
Anglais
Pays d'origine :
Singapour
This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology.